Policies

The property will be ready for occupancy at 3:00 PM ET on the beginning date of the lease and must be vacated by 10:00 AM ET on the ending date of the lease.

SECURITY/DAMAGE DEPOSIT: A deposit in the amount of $300 is payable at the time of booking and will be returned after checkout, provided the terms of the agreement are met. For race bookings a $500 deposit is required. a) No damage is done to the house or its contents. b) No items are missing upon the inventory check, including towels and DVDs. c) Garbage is placed in outside trash containers and all trash is bagged. d) Dishes are washed and returned to cabinets and cupboards. f) There was no smoking or evidence of smoking inside the rental and cigarette butts are placed disposed of in buckets on deck, not on the ground. g) House is left in neat condition, including the yard area. h) No early check-in or late check-out unless approved in advance by owner Any damage noticed upon arrival must be reported immediately. If something is not operating correctly, please let us know so we can make necessary repairs.

CANCELLATION POLICY: If guest cancels reservation and provides at least 30 days notice, the security deposit and any lodging payments shall be returned in full. If guest cancels reservation with LESS than 30 days notice, the security deposit is forfeited. Lodging payments are NON-REFUNDABLE within 30 days to arrival date for any reason, including inclement weather. We strongly recommend guests purchase travel insurance if concerned about the risk of having to cancel the reservation. Guests have two options if they must cancel their stay: 1) Rebook within 180 days of original reservation. There is no loss of security deposit or lodging payment. 2) If rebooking is not possible, owner of property will actively attempt to re-rent the dates. If any or all of the dates can be rebooked, owner will refund the original guest’s lodging payment to the extent of the dates able to be rented.

PAYMENT SCHEDULE: The lodging payment is due 30 days before you arrive. Payment may be made by personal check, Visa, MasterCard, Discover or e-check.

PET STAYS: We offer pet friendly rentals, but all pet stays must be approved by the owner and appropriate fees paid in advance. If any evidence of a pet(s) is found in your rental or on the premises, you will be asked to vacate immediately and forfeit the entire security/damage deposit if not pre-approved for a pet stay.

COMMUNITY RULES: Guests agree to abide by community rules and not to cause nuisance to any neighbors by their actions, noise, pets or other. House parties are prohibited.

INCLUSIVE FEES: Rates include a one-time linen setup and cleaning service at the time of departure. Guests will need to provide their own paper items and cleaning supplies, although initial set up of trash liners and basic toiletries is provided.

NON-SMOKING RENTALS: Smoking is NOT permitted inside, however guests may smoke outside on decks and are asked to use provided containers for cigarette butts. If physical evidence or odor of cigarette smoke is discovered after your rental, you will be billed for any costs associated with odor removal.

CHECK-IN: Check in is no earlier than 3 p.m. unless special arrangements have been made with owner. Our housekeepers only have a 4 hour window to clean and set up for the your rental. Please respect their work time and do not arrive early.

CHECK-OUT: Check-out time is no later than 10 a.m. If the housekeeper calls to notify us that they cannot gain access to the rental, you will be billed $100 for a late checkout.

ACCOMMODATIONS AND MAXIMUM NUMBER OF GUESTS: (12 guests max) 1 King bedroom, 1 Queen Bedroom, 1 Sofa sleeper, 4 twin beds, 1 futon, 1 twin blow-up mattress. GUEST assures the LESSOR that the tenants will observe all conditions and terms of this lease as to maintaining the premises in good order and appearance and will conduct themselves in a manner inoffensive to neighbors. GUEST agrees that any tenant who is found using drugs or allows others to use drugs on the premises will be immediately denied continued occupancy. GUEST agrees that during the term of this lease and such further time as he/she occupies the premises, he/she will keep the leased premises clean and free of trash, garbage, and other waste; and all pipes, wires, glass, plumbing and other equipment and fixtures in the same condition as at the beginning of rental. GUEST agrees to indemnify and save LESSOR harmless from all liability, loss or damage arising from any nuisance or harm made or suffered on the leased premises by the GUEST, tenants, or guests or from any carelessness, neglect, or improper conduct of any persons entering, occupying or visiting the leased premises. Upon not less than 24 hours notice, GUEST shall make available to LESSOR or his agent for the premises of entering to make necessary repairs. In an emergency, LESSOR or his agent may enter the premises at any time without securing prior permission from GUEST. Lessor will make every attempt to contact the guests prior to any emergency entry.

WARNING! The swiftness of the river currents due to daily scheduled dam releases can change with little or no notice depending on flood events, unexpected unit outages and other conditions. Get information on current releases by calling toll free: 1-800-238-2264 (press 4 then press 42 – Wilbur Dam). Enter the river at your own risk. Water releases can cause rapid rise in the river and strong currents. Do not allow children in river during these releases! No more than 10 people should be on fishing dock at one time. Do not throw trash on grounds or in river. Extra fines will apply.

FIREPLACE SAFETY: Only burn one (1) clean-burning “Dura-Flame” log at a time in the fireplace. If using the out-door fire pit please go to the side of the house opposite of log home. Never burn outdoor fire during fall or dry times of year. Stay clear of tree branches. Never leave a fire alone without extinguishing completely with water, stir and pour water again until completely out. Thank you for your cooperation. The Policies and Procedures above are meant to protect guests and owners alike. The owners, as well as guests, are required to conform to all Policies and Procedures.

If you have any questions or would like more information, please contact us at 786-368-5164, email us, or use our online request form.